Career
- Skills include Fix skills for desktops and notebooks, capable of replacing various hardware devices;
- Ability to easily troubleshoot DELL, IBM, HP,Toshiba hardwares;
- Ability to communicate technical solutions at a management level in English, Cantonese, and Mandarin;
- Strong client focus and genuine desire to assist;
- Ability to communicate effectively both orally and in writing with all users;
- Very good working knowledge of microcomputer software including Microsoft Office, standard email clients and Windows XP operating system;
- Fluent in speaking English, Cantonese, and Mandarin.
- Purchase product to augment our off-lease and end-of line computer hardware supply to reach sales targets and maximize revenue margins
- Develop existing relationships and create new relationships in order to purchase quality products
- Market and sell CTS products into designated territories either in Canada/US resellers, corporate or education verticals
- Timely follow up of leads generated through focused marketing initiatives on buy and sell side
- Identify, engage and coordinate necessary CTS resources to properly identify, support and close deals
- Support a large number of sales representatives to find product to complete deals and working with the sales and purchasing managers to understand our daily, weekly and monthly product needs
- Minimum of 1 years experience in computer hardware brokerage
- Minimum of 1 years inside/outside sales experience
- Excellent phone skills and ability to build relationships
- Thorough knowledge of the refurbished IT market is necessary.
- Traders who worked in IT hardware distribution with off-lease and used hardware is ideal
- Excellent computer and researching skills in necessary.
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| Employment Opportunities
Title : User Support Technician Responsibilities User Support Technician is responsible to communicate with clients to identify the problems and provide possible solutions; troubleshoot by using a variety of tools and software such as UBCD, PC Check, SiSoftware Sandra; help clients to design and set up specific computer systems, software and networks such as building up a LAN network for small business, maintenance and problem solving; reconfigure the computer hardware such as motherboard, CPU, memory, video card, sound card and network card to ensure computers’ compatibility, stability and functionality; test and determine what computer components can be recycled and provides weekly detail report to the manager for final approval; communicate with manufacturers and suppliers to accomplish Return Merchandise Authorization (RMA) transactions; direct technical department and gives technical training to workers in order to improve their skills and efficiency.
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| Career | |
